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FAQ

At Safety Deposit Box Melbourne, we strive to provide our clients with a smooth and hassle-free rental experience. Here are answers to some of the most common questions about our safe deposit box rentals:

Get Answers to Common Questions About Safe Deposit Box Rentals

You can store a variety of valuable items in a safe deposit box, including important documents, jewellery, precious metals, collectibles, and other small items of value. We do not allow the storage of hazardous materials, illegal items, or perishable goods.
Accessing your safe deposit box is simple. Once you arrive at our facility, you will need to verify your identity. Then, using your key and ours, you can open your safe deposit box and access your belongings.
We offer a range of box sizes to accommodate your needs, including small, medium, large, and X-large options. This variety allows you to choose the right size based on the volume of items you plan to store.
Our rental terms are flexible and can be customized to suit your needs. We offer short-term and long-term rental options, allowing you to select the term that best matches your requirements.
Our facility features advanced security measures, including 24/7 surveillance, secure access control, dual-key systems, and trained security personnel. We also have fire protection measures in place to safeguard your belongings.
Our rental rates vary depending on the size of the box and the rental term. We offer competitive pricing to ensure you receive the best value for your investment. Please contact us for specific pricing information.
Yes, you can add authorized users to your safe deposit box account. Please inform us of the individuals you would like to grant access to your box, and we will provide them with the necessary authorization.
If you lose your key, please contact us immediately. We will need to contact our accredited locksmith to facilitate entry to the safety deposit box and cut a spare key (This process will only happen when you are present)

To reserve a safe deposit box, please contact us directly or visit our facility. Our team will guide you through the reservation process and help you select the box size and rental term that best suits your needs.

If you have any other questions or require further assistance, please do not hesitate to contact our office.

We're here to help you every step of the way!

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